1. For inner-city buyers in the Ho Chi Minh City area:

– Orders will be processed and resolved by the shop within the day after receiving full confirmation of information from the customer.

2. For out-of-town purchases and shipping:

– After receiving order information, we will process the order within 24 hours and respond to customers with information about payment, delivery time, and delivery costs.
– Delivery time is usually between 2-5 days from the order closing date depending on the delivery address (the order confirmation staff will notify you accurately). However, in some cases such as holidays, orders will take longer to ship than expected.
– Delivery fee will be calculated based on GHTK's shipping unit app according to the guaranteed shipping mode for high value goods + fragile goods + intact goods. Ensuring products reach customers intact and of good quality.

Note:
- Customers are allowed to check with the shipper before payment. If there is any problem at the time of checking, please record a video or contact the shop's hotline for support.
– For all provincial shipping orders, the shop only issues shipping orders when customers pay by bank transfer or deposit.