{"id":414,"date":"2024-04-03T08:22:53","date_gmt":"2024-04-03T08:22:53","guid":{"rendered":"https:\/\/thuocsisonganh.123websitedev.com\/?page_id=414"},"modified":"2024-04-13T04:30:36","modified_gmt":"2024-04-13T04:30:36","slug":"chinh-sach-doi-tra-hang","status":"publish","type":"page","link":"https:\/\/ntcfruits.com\/en\/chinh-sach-doi-tra-hang\/","title":{"rendered":"Return and exchange policy"},"content":{"rendered":"
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NTCFRUITS regrets and apologizes to customers for your inconvenience when the product unfortunately develops a warranty defect. Hopefully the warranty - return policies at NTCFRUITS as well as the customer support contact information below can help you feel more secure during the process of shopping and using the product.<\/p>\n

Hotline for complaints about products and services: 0918.696.927
1. NTCFRUITS Shop allows you to exchange\/return goods in the following cases<\/p>\n

\u2013 Purchased products are defective or expired:<\/p>\n

Please check the product before payment. In case the product is defective due to the manufacturer, or damaged during transportation that affects the appearance and features of the product, please refuse to accept the goods and return the product to us. .<\/p>\n

\u2013 The product cannot be used immediately upon delivery:<\/p>\n

Please read the instruction manual carefully and make sure the product suits your needs. You can contact the Shop for instructions on how to use the product. In case the product does not meet your needs, please feedback to the Shop and return the product to us.<\/p>\n

\u2013 Products delivered do not comply with the order:<\/p>\n

If the product delivered does not match the order you placed, please contact the Shop to reconfirm the order. In case the error is due to an error from the store, the Shop will exchange\/return the product to you.<\/p>\n

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  1. Return conditions<\/li>\n<\/ol>\n

    Time to request exchange\/return: within 24 hours of receiving the goods and must immediately call us at the hotline to confirm return and exchange.<\/p>\n

    Condition:<\/p>\n

    \u2013 Returned products must be in their original packaging.
    \u2013 Warranty card (if any) and company stamp on the product are intact.
    \u2013 Exchanged\/returned products must be in full packaging and unused.<\/p>\n

      \n
    1. Return process<\/li>\n<\/ol>\n

      \u2013 For customers buying directly at the store:<\/p>\n

      You need to carefully check the product before payment. In case of buying as a gift or changing size, bring it directly to the store of purchase to receive support from the store staff.<\/p>\n

      \u2013 For customers buying online at the Website:<\/p>\n

      + Customers are allowed to check the goods before receiving (co-inspecting the product with the delivery shipper). In case you find an error or does not match the description or image on the website, please return the product directly to the shipper and please contact the Shop immediately to request an exchange\/return.<\/p>\n

      + In case after the delivery staff has left - If you want to return the goods, you can contact us via hotline to process and schedule an appointment to return the goods.<\/p>\n

      \u00a0<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-414","page","type-page","status-publish","hentry"],"yoast_head":"\nCh\u00ednh s\u00e1ch \u0111\u1ed5i \u2013 tr\u1ea3 h\u00e0ng - C\u00d4NG TY TNHH NTC FRUITS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ntcfruits.com\/en\/chinh-sach-doi-tra-hang\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ch\u00ednh s\u00e1ch \u0111\u1ed5i \u2013 tr\u1ea3 h\u00e0ng\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ntcfruits.com\/en\/chinh-sach-doi-tra-hang\/\" \/>\n<meta property=\"og:site_name\" content=\"C\u00d4NG TY TNHH NTC FRUITS\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-13T04:30:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ntcfruits.com\/chinh-sach-doi-tra-hang\/\",\"url\":\"https:\/\/ntcfruits.com\/chinh-sach-doi-tra-hang\/\",\"name\":\"Ch\u00ednh s\u00e1ch \u0111\u1ed5i \u2013 tr\u1ea3 h\u00e0ng - 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